Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Connect with JANSIJA today to elevate your retail space with our expert solutions and innovative designs that reflect your brand’s identity.
Contact Us for Your Project Needs
1
To initiate your project with JANSIJA, please reach out through our contact form. This allows us to understand your requirements and begin the conversation about your vision.
2
Once we receive your inquiry, our team will review the details and get back to you promptly. We aim to provide a tailored response that addresses your specific needs.
3
After discussing your project, we will schedule a consultation to delve deeper into your ideas. This step ensures we align our services with your expectations and goals.
4
Following the consultation, we will present a detailed proposal outlining our approach, timelines, and costs. This proposal will serve as a roadmap for our collaboration.
5
Upon agreement, we will commence the project execution, keeping you updated throughout the process to ensure a seamless experience and successful outcome.